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Missed call recovered · Revenue protected

Stop missed becoming lost revenue.

When you cannot answer, Wellsby starts the conversation, qualifies the job and sends your team a callback-ready enquiry before the caller tries a competitor.

Start recovering missed revenue
No number change needed · No contract · Cancel anytime
Wellsby
Today 14:14
Hi, it’s Wellsby for Bristol Heating. Sorry we missed your call — what can we help with?
My boiler has stopped working. Can someone come today?
Of course. What’s the postcode, and is there still heating or hot water?
BS3 4AA. No heating or hot water.
Thanks. What’s the best name and time for the team to call you back?
Sarah. As soon as possible please.
Thanks Sarah. I’ve sent the details to the team for an urgent callback.
Delivered
Built for businesses where every missed call puts revenue at risk
Emergency Plumbers Drainage Companies Heating Engineers Roofers Electricians
Pest Control Mobile Tyres Glaziers Vehicle Recovery Tree Surgeons
REVENUE LEAKAGE

Every missed call is revenue your competitor might win.

For phone-led businesses, an unanswered call is more than an interruption. It is a live job enquiry that can move to the next business in minutes.

Wellsby starts a branded conversation, collects the job details and alerts your team while there is still time to win the work.

LEAD RECOVERY

From missed call to revenue you can still win.

Wellsby reopens the conversation while intent is still high, qualifies the job and gives your team the details needed to call back with confidence.

URGENT HANDOFF

The right person gets the opportunity while it still matters.

Wellsby sends every qualified enquiry to your chosen contact — owner, receptionist, engineer, or branch manager — with the caller’s details, urgency, and next best action clearly summarised.

THE VALUE IS SIMPLE

One recovered job could cover the month.

A boiler repair, roof leak, blocked drain or emergency callout may be worth more than the monthly plan. One recovered job could cover the month, although job values and outcomes naturally vary.

The goal is simple: less revenue leaking away through unanswered calls.

THE MISSED-CALL WINDOW

The job can be gone before you call back.

Wellsby gives you a second chance while the caller is still looking. It reopens the conversation, qualifies the job and sends the right person a callback-ready enquiry.

You’re on the tools. The phone rings out. Illustrative journey · timing varies
Recover the missed call before the opportunity moves
Missed-call activity Wellsby working
1Call went unansweredYour phone rang first10:14
2Conversation reopenedApproved SMS sent under your business nameMoments later
3Job details qualifiedRoof leak, LS12, urgent todayCaller replied
4Team ready to call backComplete enquiry sent to SarahReady to act
CALLBACK-READY JOBRoof leak · LS12
UrgencyToday
Caller noteWater entering the loft bedroom
CallbackAs soon as possible
Send toSarah by SMS
Ready to call Revenue opportunity still in play
Missed calls stay in play. Your number stays the same Your phone rings first Only missed calls are covered
HOW IT WORKS

Missed calls become jobs you can still win.

Your phone rings first. If you miss it, Wellsby follows up, qualifies the enquiry and sends your team a callback-ready job.

Your phone rings first

Keep the number your customers already know. Wellsby only steps in when a call goes unanswered.

WWellsby collects the details
JobRoof leak
PostcodeLS12
UrgencyToday
CallbackAs soon as possible

Wellsby qualifies the reply

An approved SMS reopens the conversation and collects the job, postcode, urgency and callback details.

Your team gets the enquiry

A callback-ready job arrives by SMS, with the details your team needs to act while the opportunity is still warm.

Your number. Your rules.

Keep your number. Stay in control.

Your phone rings first. You approve the caller journey, can change every text and question whenever you need, and can pause or cancel Wellsby at any time.

No number switch

Your customers keep calling the number they already know.

No new number to advertise. Nothing to change on your website, vans or Google listing.

Advertised number Stays the same
Every incoming call Your phone rings first

Wellsby only steps in after a call goes unanswered. Your normal calls stay with you.

Your Wellsby controls Change any time
Caller text flow Change the wording and questions whenever you need
Edit any time
When Wellsby responds Missed and unanswered calls only
Your rule
Where enquiries go Choose who receives every callback-ready job
Change recipient
Service status No contract. Pause or cancel at any time.
Always your call
Nothing changes without your approval. We run a test call with you before anything goes live.
Two-minute fit check

Put your next missed job call back in play.

Start with a few quick questions. Keep your number, approve the caller SMS and questions, then test the complete flow before anything goes live.

Start recovering missed revenue

No card at the first step. Stripe handles payment securely only when you choose to continue.

No number change No charge today Nothing live until approved
Wellsby missed-call cover 7-day free trial
£149 per month after trial

One recovered job could cover the month.

Your advertised numberStays the same
Every incoming callYour phone rings first
Caller SMS and questionsApprove and edit any time
Before go-liveTest the complete flow
CommitmentNo contract, cancel any time
Your trial starts only after the test call passes and you approve activation. Cancel before the trial ends and you will not be charged.
PRACTICAL OBJECTIONS

Questions before you switch it on.

Do I need to change my business number?

No. Your existing number remains the number customers call. Your phone should ring first, and Wellsby only catches calls you miss. Do not use ‘divert all calls’. Wellsby works behind your phone setup using a private recovery destination that is connected and tested before anything goes live.

What happens when I miss a call?

The caller receives your approved branded SMS. Wellsby asks about the job, postcode, urgency and callback details, then sends your team a qualified enquiry.

Can I approve the message first?

Yes. You approve the reply before Wellsby goes live, and it can be adjusted before launch.

Who receives the lead?

You choose the owner, receptionist, engineer or branch manager who should receive each qualified job enquiry.

Can Wellsby handle urgent enquiries?

Yes. Wellsby can ask about urgency and risk details, then flag same-day or high-risk enquiries clearly in the handoff.

Can I cancel anytime?

Yes. There is no long-term contract. You can cancel during the trial or anytime after it; if you cancel, Wellsby switches off the recovery desk cleanly.

What happens to the private Wellsby recovery destination if I cancel?

It is removed from your missed-call recovery flow and no longer used for your business. Your customer-facing number remains yours.

Take control of the revenue hidden in missed calls.

Wellsby recovers the conversation, qualifies the job and gives your team a callback-ready opportunity before the caller goes elsewhere.

Start recovering missed revenue
No number change needed · Approve before go-live